Terms and Conditions

1. Who we are

This website is operated by "SunVolt Energy" UAB, trading as NEXUS AI Company, a company registered in the Republic of Lithuania with the Register of Legal Entities under company code 307557122, with its registered office at Beržų al. 1, Laumėnų k., Samylų sen., Kauno r. sav., LT-53118, Lithuania ("NEXUS", "we", "us" or "our").

You can contact us about these Terms at support@nexuscompany.ro.

2. Scope and order of precedence

These Terms apply to the use of the website and to all pre-contractual communication with us. Any project, service or deliverable we provide is governed exclusively by a separate written agreement, statement of work or accepted proposal (an "Engagement Agreement").

If there is any conflict between these Terms and an Engagement Agreement, the Engagement Agreement prevails. Any general terms, purchase conditions or standard documents issued by a client do not apply to our relationship unless we have expressly accepted them in writing.

3. Definitions

• "Website" means the site available at nexuscompany.ro and all of its pages and content.
• "Client" means any organization or person that enters into an Engagement Agreement with us.
• "Deliverables" means the specific outputs we agree to produce under an Engagement Agreement.
• "Background Materials" means all tools, code libraries, components, frameworks, templates, methods, documentation and know-how that we owned or developed before or independently of a specific engagement.
• "Client Materials" means any content, data, trademarks, credentials, specifications or other materials supplied by or on behalf of a Client.

4. Use of the website

You may use the website for lawful purposes and in order to learn about our services and contact us. You agree not to:

• copy, reproduce, scrape, republish or commercially exploit any part of the website without our prior written consent;
• attempt to gain unauthorized access to the website, its servers or any connected system, or interfere with its normal operation;
• introduce malware, automated queries, spam or any harmful code;
• use the website or its contact form to send unlawful, misleading, defamatory or infringing content;
• impersonate any person or misrepresent your affiliation with any organization.

5. Information on the website

The content of the website is provided for general information only. It describes the types of services we offer and the way we typically work. It does not constitute an offer capable of acceptance, a binding quotation, professional advice or a guarantee of any specific outcome.

Timelines, costs and results depend on the scope, integrations, data, approvals and decisions involved in each project. We therefore do not guarantee any delivery date, commercial result, level of traffic, conversion, revenue or performance on the basis of information presented on the website.

We may update, change, suspend or withdraw any part of the website at any time without notice. While we take reasonable care to keep the website accurate, we do not warrant that it is complete, current or free from errors.

6. Briefs, inquiries and proposals

Submitting a brief or inquiry does not create a contract, a client relationship or any obligation on our part to provide services. We may, at our sole discretion, decline any inquiry or project without giving reasons.

Any estimate, proposal or indicative figure we provide is based on the information available at that time and remains non-binding until it is incorporated into a signed Engagement Agreement. Unless a proposal states otherwise, it remains valid for 30 days from the date it is issued.

Please do not send passwords, API keys, card details, sensitive personal data or confidential documents through the contact form. A form submission does not create a confidentiality obligation beyond that described in our Privacy Policy. If you need to share confidential information before an engagement, ask us to sign a non-disclosure agreement first.

7. Engagements, scope and changes

Every engagement is carried out on the basis of an agreed scope. The scope defines what is included, what is excluded and the acceptance criteria for each Deliverable. Anything not expressly included in the scope is excluded.

Requests that modify the agreed scope, including new features, changes to approved designs, additional integrations or changes in priorities, are handled as change requests. A change request may affect fees, timelines and dependencies, and becomes binding only once confirmed in writing by both parties.

We may use suitably qualified subcontractors and software tools, including AI-assisted tools, to perform our services. We remain responsible for the work delivered under the Engagement Agreement.

8. Client responsibilities

The success of a project depends on timely cooperation. Unless the Engagement Agreement states otherwise, the Client is responsible for:

• providing accurate, complete and lawful information, requirements and Client Materials;
• ensuring it holds all rights, licenses and consents needed for us to use the Client Materials;
• providing timely feedback, decisions, approvals and access to relevant systems and people;
• maintaining backups of its own data and systems;
• complying with the laws that apply to its business, its content and its use of the Deliverables.
• Delays caused by missing information, late approvals or unavailable access extend the relevant timelines accordingly and may result in additional fees.

9. Fees and payment

Fees, payment milestones and invoicing terms are set out in each Engagement Agreement. Unless agreed otherwise, invoices are payable within 14 days of issue, without set-off or deduction.

If an invoice is not paid on time, we may charge late-payment interest and recovery costs as permitted by Lithuanian law, and we may suspend work, access to environments or delivery of Deliverables until all overdue amounts are paid in full. Timelines are extended by the period of any such suspension.

Fees for third-party services, licenses, hosting, domains and similar costs are payable by the Client, unless expressly included in the Engagement Agreement.

10. Intellectual property

All content on the website, including text, design, layout, graphics, the NEXUS name and logo, and the underlying code, is owned by or licensed to us and is protected by intellectual property law. No rights are granted to you other than the right to view the website for its intended purpose.

Unless an Engagement Agreement states otherwise, ownership of the Deliverables created specifically for a Client transfers to that Client only upon payment in full of all amounts due under the relevant Engagement Agreement. Until then, we retain all rights in them.

We retain all rights in our Background Materials. Where Background Materials are incorporated into a Deliverable, the Client receives a non-exclusive, perpetual license to use them as part of that Deliverable, subject to full payment. Nothing prevents us from using our general skills, knowledge, experience and Background Materials in other projects.

Open-source and third-party components remain subject to their own license terms, which the Client agrees to respect.

11. Portfolio and references

We may mention a Client's name, logo or project, or publish a case study, only with the Client's prior consent and only to the extent approved. We never publish confidential information, personal data, credentials or non-public results without explicit authorization.

12. Acceptance

Deliverables are reviewed against the acceptance criteria agreed in the Engagement Agreement. The Client must notify us in writing of any material non-conformity within 10 business days of delivery, describing it in sufficient detail to be reproduced.

If no such notice is received within that period, or if the Client starts using the Deliverable in production, the Deliverable is deemed accepted. Minor issues that do not prevent use do not delay acceptance and are corrected within a reasonable time.

13. Warranties and disclaimers

We perform our services with reasonable skill and care, in line with the agreed scope. Any specific warranty period or support obligation is set out in the Engagement Agreement.

To the maximum extent permitted by law, the website and its content are provided "as is" and "as available", and we exclude all implied warranties, including warranties of merchantability, fitness for a particular purpose, uninterrupted availability and absence of errors. We do not warrant that software will be entirely free from defects or that it will operate without interruption in every environment.

We are not responsible for defects or failures resulting from Client Materials, third-party services, hosting environments, unauthorized modifications, misuse, or failure to apply updates we have recommended.

14. Limitation of liability

To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, special or consequential loss, or for any loss of profit, revenue, business, contracts, goodwill, anticipated savings or data, however arising.

Our total aggregate liability arising out of or in connection with any engagement, whether in contract, tort or otherwise, is limited to the total fees actually paid by the Client under the relevant Engagement Agreement in the 12 months preceding the event giving rise to the claim. In relation to the use of the website alone, where no Engagement Agreement exists, our liability is limited to EUR 100.

Nothing in these Terms limits or excludes liability for intentional misconduct, gross negligence, death or personal injury, or any other liability that cannot be limited or excluded by law.

15. Indemnity

You agree to indemnify and hold us harmless from any claims, losses, damages and reasonable costs, including legal fees, arising from your breach of these Terms, your unlawful use of the website, or any Client Materials that infringe the rights of a third party or breach applicable law.

16. Confidentiality

Each party shall keep confidential any non-public information received from the other party in connection with an engagement and use it only for the purpose of that engagement. This obligation does not apply to information that is public, already known to the recipient, independently developed, or required to be disclosed by law or by a competent authority.

17. Non-solicitation

During an engagement and for 12 months after its end, the Client agrees not to directly or indirectly solicit or hire any of our employees or subcontractors who were involved in the engagement, without our prior written consent.

18. Third-party services and links

The website and the Deliverables may rely on or link to third-party services, platforms and websites. We do not control them and are not responsible for their content, availability, security, pricing or terms. Their use is at your own risk and subject to their own terms.

19. Force majeure

We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including natural disasters, pandemics, war, civil unrest, government actions, failures of public networks or cloud providers, cyber attacks, power outages or strikes. Affected obligations are suspended for the duration of such event.

20. Suspension and termination

We may suspend or restrict access to the website at any time. Termination of engagements is governed by the Engagement Agreement. On any termination, the Client shall pay for all work performed and costs incurred up to the effective date of termination.

21. Changes to these Terms

We may update these Terms from time to time. The version published on the website, with its "Last updated" date, is the version in force. Continued use of the website after an update means you accept the revised Terms. Changes do not affect Engagement Agreements already signed.

22. Governing law and jurisdiction

These Terms are governed by Lithuanian law. Any dispute arising from them shall first be addressed through good-faith discussions. If it cannot be resolved within 30 days, it shall be submitted to the competent courts at our registered office.

If you use the website as a consumer, nothing in these Terms affects the mandatory rights you have under the law of your country of residence.

23. Miscellaneous

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain in full force. Our failure to enforce a right does not constitute a waiver of that right. You may not assign your rights under these Terms without our consent; we may assign ours to an affiliate or successor.